Shipping Policy

A legal disclaimer

Legal Disclosure for Shipping Policies

Last Updated: 01/05/2025

SovereigntyX (“we,” “us,” or “our”) makes every effort to ensure that your order is processed, shipped, and delivered in a timely and secure manner. However, please be advised of the following:

1. Shipping Timelines and Delays

Shipping times provided during checkout are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including but not limited to:

Carrier delays
Weather conditions
Customs processing
Unexpected logistical issues

We are not liable for any shipping delays or failure to deliver within the estimated time frame.

2. Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide accurate and complete shipping information at the time of purchase. SovereigntyX is not responsible for:

Orders shipped to incorrect or incomplete addresses provided by the customer.
Additional shipping fees for returned packages due to address errors.
If a package is returned to us due to an incorrect address, the customer may be responsible for any reshipment fees.

3. Lost, Damaged, or Stolen Packages

Once an order has been shipped, the risk of loss or damage passes to the customer. SovereigntyX is not liable for:

Packages marked as delivered but not received.
Lost or stolen packages after successful delivery.
Damage caused during transit.

In the event of a lost, stolen, or damaged package, please file a claim with the shipping carrier. While we may assist in the process, the ultimate resolution is at the carrier’s discretion.

4. Modifications and Cancellations

Orders can only be modified or canceled before they have been shipped. Once dispatched, changes cannot be made, and the customer may need to initiate a return upon receipt if eligible.

5. Contact Information

If you have questions or need assistance with your shipment, please contact us at:

Email: info@sovereigntyX.com
Address: Sovereigntyx Limited, City Road, London, England, EC1V 2NX

By placing an order with SovereigntyX, you acknowledge and agree to these shipping terms and understand that shipping is conducted at the customer’s own risk once the package is handed over to the carrier.

Shipping Policy - the basics

Shipping Policy for SovereigntyX

Last Updated: 01/05/25

1. General Information

At SovereigntyX, we strive to ensure that your order is delivered to you promptly and in excellent condition. Please read the following policy carefully to understand our shipping process.

2. Order Processing

Processing Time: Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
Order Verification: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

3. Shipping Rates and Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Shipping MethodEstimated Delivery TimeCost

Standard Shipping 5-7 business days Calculated at checkout

Expedited Shipping 2-3 business days Calculated at checkout

Note: Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen factors.

4. Shipping Confirmation and Tracking

Once your order has shipped, you will receive a notification email containing:

Tracking number
Carrier information
Link to track your order

If you do not receive a tracking number within 2 business days, please contact us at SovereigntyXstore@outlook.com or on our Contact us page.

5. International Shipping

We currently ship to the following countries: England, Scotland, Wales and Northern Ireland.

Customs and Import Fees: International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer and vary by country.

6. Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO addresses, or certain remote areas.

7. Damaged, Lost, or Stolen Packages

SovereigntyX is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please:

Check with neighbors or other household members.
Verify your delivery address.
Contact the shipping carrier for assistance.
Reach out to us for further support at Contact us page.

If your item arrives damaged, please email us within [X] days of receipt with:

Your order number
A description of the issue
Photos of the damaged item

We will work to resolve the issue promptly.

8. Delayed or Missed Deliveries

If your package has been delayed beyond the estimated delivery time, please check the tracking information for updates or contact the carrier directly.
If the delay exceeds 2 days without an update, contact us from ur contact us page for assistance.

9. Cancellations and Address Changes

Order Cancellation: Orders can only be canceled before they are shipped. Please contact us immediately if you wish to cancel.
Address Changes: Once your order has been shipped, we cannot change the delivery address.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: info@SovereigntyX.com
Address: Sovereigntyx Limited,City Road,London, England, EC1V 2NX